FAQs
What is Physiotherapy?
Physiotherapy is a regulated health profession. Physiotherapists are university trained individuals who have the skills and knowledge to rehabilitate you and optimize your mobility, function and overall health and wellness. We also provide education and maintenance programs to prevent re-occurrence, re-injury and functional decline.
Do I need a referral to see a Physiotherapist?
Legislation has been put into place that eliminates the need for a patient to obtain a physician’s referral for physiotherapy. You can call us directly to book an assessment. However, some extended health care providers may require a physician referral in order to reimburse you for physiotherapy service. Please call your benefit provider to confirm prior to booking your assessment.
What will payment look like?
We can Direct Bill via Telus for most insurance providers. If not or you are paying privately, we accept Cash, Debit, Visa and Mastercard.
It is our policy that payment is made at the time of service.
How can I schedule an appointment?
Our scheduling is easy and we offer a convenient location and appointment times for you. We have morning and evening appointments available to meet the demands of your busy schedule. Call us today at (905) 987-7778 or click here to request an appointment.
What conditions can be treated with physiotherapy?
Rest assured, our therapists are well trained to evaluate and treat your condition.
Our physiotherapists have graduated from accredited physiotherapy programs and are registered and licenced. Depending on the university, the physiotherapy program is either a master’s or doctorate level degree.
Physiotherapists have years of university-level training in anatomy, physiology, kinesiology (the study of joint movement), neurology, cardiorespiratory and many of the other medical sciences. You’re in good hands!
How long do PT sessions last and will I only see a Physiotherapist?
The initial session will be approximately 60-75 min where we will collect relevant information about yourself and your problem and the Physiotherapist will complete a detailed assessment and treatment plan with goals.
Your follow-up visits may include one-on-one with the Physiotherapist and, with your consent, may also include treatment with a Kinesiologist for modalities and/or therapeutic exercises. Follow-up visits can range from 30-60 min depending on what is needed.
The amount of time will be based on your specific needs, and our therapist will discuss this with you. You will most likely see your therapist once or twice per week, to begin with, and as you progress through treatment, your sessions will be more spread out.
What will my treatments look like?
With physiotherapy, it’s important to know that the overall goal is to restore pain-free mobility and function and to prevent the injury or pain from recurring.
Our physiotherapists evaluate your movement patterns, identify the cause of your pain, and work to manage or eliminate it.
Physiotherapists are trained medical experts when it comes to musculoskeletal and neurological conditions. They work closely with physicians to make sure that your treatment plan is as efficient and effective as possible. If further testing is indicated, we will refer you back to your family physician with a request for specific tests to be performed. Physiotherapy is a medical, hands-on approach to relieving pain and restoring function.
While every patient’s condition and pain are unique, our physiotherapist will use a variety of gentle hands-on techniques, exercises, and modalities to relieve pain quickly and restore your function to optimum levels.
Will my treatments be uncomfortable?
Good communication with your therapist will help minimize any discomfort. We want you to be comfortable and at ease during your treatments.
Physiotherapy is not meant to hurt, but to relieve pain! There is a chance, however, as you restore your mobility that your pain levels will fluctuate. You might experience some temporary soreness from specific manual techniques and after using muscles that are weakened or recovering.
Rest assured that this is a normal response to recovery and physiotherapy treatment and not a cause for concern. Good communication with your therapist is key!
When will I notice pain relief?
Each patient’s diagnosis is different, so together with your referring physician, our therapist will develop a plan of care that is right for you.
Your plan of care and number of visits will be determined during your first visit and explained to you by our physiotherapist. Your physiotherapist will reassess your symptoms on an ongoing basis and provide the necessary adjustments and/or progressions to help you reach your rehab goals.
If I want to continue with PT sessions after my pain is gone, can I do so?
This is probably the most crucial time in the rehabilitative process! Yes we want you better but we also want you to REMAIN better so prevention is key. The therapist can guide you in progressions of your home exercise program, give you guidance with respect to an appropriate gym routine and also provide return to work modifications if necessary. Educating you in self-care is critical, and our therapists are here to help you at any point in your recovery!